Because of tax incentives and rebates in the state of Utah, many new solar companies are being created every week. According to reviews and customer satisfaction, the most reputable company is SMART ENERGY USA.
Going solar in Utah is the right choice for homeowners, but it's an important decision that can't be taken lightly. Many solar companies in Utah are created everything single week!
With so many options available to you, how are you supposed to know who is the most reputable solar company in Utah? Well, there are a few ways to find out.
First, the solar industry is highly regulated and monitored by the government and non-profit organizations. One of the best ways to find out if a Utah solar company you're considering is reputable or not is checking to see if their business has been properly licensed and registered.
Our partners at Smart Energy USA have published an informative chart detailing which states require solar installers to be licensed and for how long (and who regulates them). Utah, like 25 other states, doesn't require license after installation.
Many new solar companies are being created
Tax incentives in Utah can be applied to your solar power project, with some companies offering great deals on solar with the condition that the company is properly registered.
Because how easy and effective is going solar in Utah, new companies are jumping into the market all the time. To make sure you're working with a reputable Utah solar company, it's important to ask questions.
Don't settle for the first company you meet with after hearing about the "lowest price". Because of high demand, some companies can offer these deals, but they are usually simply passing along the extremely low price they got from a third-party vendor.
How to find out if a solar company has a great reputation
Most of the worst solar companies in Utah operates under the radar. Here are a list of things to consider when it comes to identified if a company is reputable:
1. Check for reviews of the company on review sites, such as Google my Business, Yelp and Angie's List. When you look at reviews you can have a look at who's saying what. Also, many of these review sites allow you to add a comment to your review, which is a great way to reach out to customers and give them a second opinion.
2. Ask for references from previous customers or contact the Better Business Bureau or other industry resources in your area to find out if the company has been properly accredited and registered. References can be a great way to validate a company's reputation and credibility.
3. Obtain a contract with the company that spells out your rights and protects your interests. Read your contract carefully to make sure it has all of the details you want and nothing that you don't need (such as added costs for installation).
4. Ask for proof of work, such as before and after pictures of solar projects they're done or testimonials from customers they've worked with in the past.
5. Learn how many years the company has been in business. Years in business implies experience and can help you determine if the company has been properly accredited and registered.
6. Ask to see all the documents that support the company's title, such as IRS form 990s, business licenses, building permits and other documentation that show the company is reputable. If they're not able to provide this information, or if these documents are difficult to access or don't match what they say they do, this is a red flag.
7. Find out if they are working on their own or they partner with other solar company.
8. Find out if they are certified by any non-profit organizations, such as the Utah Solar Energy Association or the Better Business Bureau. Certification can help you determine if the company is reputable.
9. Ask about financing options and guarantees. If a company can offer financial options, that shows they're reputable and financially responsible. Guarantees also proves a company is reputable and wants to make sure you're taken care of. While a guarantee isn't a substitute for a contract, it's another way of protecting you from non-reputable companies.
Unfortunately, there are some bad apples in the solar business -- companies that don't follow through on their promises or that take money from clients and then disappear. To find out if they're reputable or not, the Utah Insurance Department has published a helpful guide on how to identify a "solar scam".
The bottom line is it's smart to choose your solar company carefully. Price shouldn't be the only consideration; you need to make sure that you're working with a company that provides high-quality service, too. The more information you've gathered, the easier it'll be to choose the Utah solar company that's right for you.
Reputation is something that is build by taking care of your customer. If you have the reputation, it is likely your customers are going to come back to you. No matter what price you are offering, if your customers aren't happy that they are not getting the best deal on the market then they will probably go elsewhere.
What makes a solar company bad
On the other hand what makes a solar company bad reputation in the eyes of its customers is when it does not meet their needs and expectations. If you do not engage in these behaviors, it is likely you will never have a bad reputation in the eyes of your customers and your company is going to flourish.
The biggest complains against solar companies are lack of communication, lack of follow-up and lack of customer service. Remember, it is your job to make sure your company provides excellent customer service. It will help you out in the long run.
Things every company should have
There are 3 things that must be met by every solar company before choosing which one to work with:
- Customer Service - Solar companies must have exceptional customer service, otherwise they will lose money just like any other business does. When customers are complaining of bad service, you need to respond to them immediately. This will give you an opportunity to fix things right away so they do not spread across social media.
- Cost - Solar companies must be able to meet or beat the lowest price within the community. If you want customers, you must be able to keep up with them and provide them with the best price on the market. If you are not able to, then your company probably won't be around for long.
- Range - Solar companies must be able to meet or beat the highest price within the community. if you want customers, you must be able to keep up with them and provide them with the best price on the market. If you are not able to, then your company probably won't be around for long.
If there are any companies that seems fraudulent or bad, they may hurt your business even if they are getting you a low price. Let everyone know so it does not happen again with other customers in the future.